Support

Last updated: 23 September 2026

If something isn't working or you have a question, write to us. Telling us the app's language and your iPhone model helps us answer faster.

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We use your name, email address and message only to reply to you, and delete them after 12 months.

• Contact
• Cancelling your subscription
• Refunds
• Restoring purchases
• Not getting notifications
• Deleting your account

Contact

Email: [email protected] · Phone: +90 850 302 50 76

Cancelling your subscription

On your iPhone, go to Settings → your name → Subscriptions → Astrolox. Cancellation takes effect at the end of the current period, and you keep using the app until then.

Refunds

Purchases are made through Apple. You can ask Apple for a refund at reportaproblem.apple.com.

Restoring purchases

On a new device, tap Restore Purchases on the subscription screen.

Not getting notifications

Check that notifications are on in Settings → Notifications → Astrolox on your iPhone. You can change the delivery time in the app under Profile → Cosmic forecast.

Deleting your account

Go to Profile → Your account → Delete my account permanently. Deleting your account does not cancel an App Store subscription; cancel that separately.